Terms of withdrawal

Rules for the right of withdrawal from the contract

1. Right to withdraw from the contract

1.1 Within 14 days, you have the right to withdraw from any contract with APP.UMBRELLA, a.s., with its registered office at Antala Staška 1859/34, PRAHA 4, 140 00, identification number: 018 55 867, without giving any reason.

1.2 You have the right to withdraw from the contract without giving any reason within 14 days of the day following the day of the conclusion of any contract and in the event of the purchase agreement being concluded when you or the third party designated by you takes over the goods or service.

1.3 For the purpose of the right to withdraw from the contract, you must inform APP.UMBRELLA, as with its registered office at Antala Staška 1859/34, PRAHA 4, 140 00, identification number: 018 55 867, in the form of a unilateral legal hearing for example by letter sent via the postal service. You may use the enclosed template for withdrawal, but it is not obligatory for you.

1.4 In order to comply with the withdrawal period, it is sufficient to withdraw from the contract before the expiry of the relevant period.

2. Consequences of withdrawal from the contract

2.1 If you withdraw from the Agreement, we will refund, without undue delay and no later than 90 days from the date you received your notice of withdrawal, all payments received from you, including delivery costs (excluding additional costs incurred as a result of you of the chosen delivery method, which is different from the cheapest standard delivery method offered by us). For refunds, we use the same payment method you used to initiate the initial transaction unless you explicitly specify otherwise. In any case, you will not incur any additional costs. We will refund the payment only upon receipt of the returned goods or service or if you prove that you have returned the goods, whichever comes first.

2.2 You will bear the direct costs related with the return of the goods. You are responsible only for the loss of value of the goods as a result of the handling of these goods in a manner other than necessary to understand the characteristics of the goods, including their functionality.

2.3 If you have requested that the service begins during the withdrawal period, you will pay the amount proportional to the extent of the services provided until you have informed us of the withdrawal, compared to the total range of services provided in the contract.

 

App.Umbrella

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